Notice
See clearly before you react
Catch what's happening, in you and over time.
Notice runs at two ranges.
In the moment
It's inward: "what's happening in me?" It's the skill of catching your own reaction before it decides what happens next, the first beat of the loop below.
Over time
It extends outward: structured attention to the person, knowing what to watch, writing it down, and spotting drift early enough to act on it. Dementia rarely announces its changes. It drifts: a little less appetite, a new hesitation on stairs, agitation that starts arriving at the same hour every day. Tracking well is the difference between calling the doctor with "something's off" and calling with three weeks of specifics they can actually use.
Both ranges are the same skill: seeing clearly before you react, whether what you're seeing is in them or in you.
Sounds like"I'm about to rush her. That's mine, not hers." And, over time: "That's the third time this week. I'm writing down the time of day."
Read: The half-second before you react → The Care Planning Essentials worksheet in the diagnosis guide covers Notice's over-time range now.
Read
Find the message in the behavior
Every behavior is communication, and the body speaks first.
Before you settle on why, check on them. When something is new, sudden, or feels different than usual, don't reach for a story yet. Look for a physical cause first, and hand the ones you cannot see, infection, delirium, a medicine gone wrong, to a clinician. It's not always the answer, but when it is, every day spent on the wrong story is a day they're hurting and can't tell you.
A story is the explanation you fill in when you don't know yet. The message is what's actually there. The whole skill is holding off the story long enough to find the message.
Before you settle on why
Check the body first: needing the bathroom, pain, hunger, thirst, tiredness, constipation, or a new medication. Rule this out before anything else.
Then look wider, past the body. These aren't a sequence; they're three angles on the same moment.
- Who they've always been. Their history, what they valued, the routines that shaped their days before dementia.
- What the disease may be changing. Memory, language, and judgment can shift in ways that reshape how they act right now.
- What's happening around them. Noise, time of day, or something that just happened, including who just walked in.
When language fades, behavior becomes the message, and a message is something you read. Once the body's been checked, keep reading: fear, boredom, overstimulation, and unmet needs all speak through behavior too. Pacing, refusing a bath, sundowning agitation, asking the same question forty times: none of it is random and none of it is misbehavior. Read is the skill of asking “what is this telling me?” before asking “how do I stop this?” And more information should raise your understanding, not hand you certainty, so stay curious even after you land on a theory.
Sounds like“He's not being difficult. Something is difficult for him. What changed, and did I check the body first?”
Quick reference: Why is this happening? → Field note: Why they keep asking the same question →
Reach
Connect when words stop working
Stay connected, even when you have to change your approach to do it.
Reach is the skill of staying connected to the person even as dementia changes what connection requires. When you can't get through, the question isn't "how do I make this work," it's "what can I change so I can still reach them."
Validation, meeting the feeling instead of the fact, is the clearest example. Facts become unreliable as dementia progresses long before feelings do, so responding to the emotional truth underneath a confused statement works where correcting the error on top of it backfires.
It's one way of changing your approach. It isn't the only one, and it isn't the definition.
Sounds like"Tell me about her. What would she have made for dinner tonight?"
Read: Why correcting someone with dementia doesn't work → The whole book on this skill is Talking to Someone With Dementia, on the Guides page.